Delay certificate

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Current as of: 02/08/2026 at 02:12

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Terms of publication	Trains on JR East lines that are delayed by approximately 5 minutes or more
Publication time	The delay times for each time slot will be posted after confirmation at around 7:00 AM, 10:00 AM, 4:00 PM, 9:00 PM on the same day, and around 2:00 AM the following day.
Affected train	It's a local train on a conventional line. ※Express trains, special trains, charter trains for groups, freight trains, and trains out of service are excluded. Details regarding specific lines or sections covered are available here When using delay certificates for the Sagami Line and the Ōme Line (Ōme to Okutama section), please use the "DOKOTORE" Train Information Service.Opens in a new window Click here for the "DOKOTORE" train delay certificate issuance website(PC version only)Opens in a new window

Terms of publication

Trains on JR East lines that are delayed by approximately 5 minutes or more

Publication time

The delay times for each time slot will be posted after confirmation at around 7:00 AM, 10:00 AM, 4:00 PM, 9:00 PM on the same day, and around 2:00 AM the following day.

Affected train

It's a local train on a conventional line.

※Express trains, special trains, charter trains for groups, freight trains, and trains out of service are excluded.

Details regarding specific lines or sections covered are available here

When using delay certificates for the Sagami Line and the Ōme Line (Ōme to Okutama section),

please use the "DOKOTORE" Train Information Service.Opens in a new window

Click here for the "DOKOTORE" train delay certificate issuance website(PC version only)Opens in a new window

Actual delays	5min-10min	11min-20min	21min-30min	31min-40min	41min-50min	51min-60min	61min or more
Display time	10min	20min	30min	40min	50min	60min	61min or more

Delay certificate by train line

Delay certificate table by train line
Line name	First train ～ 7:00	7:00 ～ 10:00	10:00 ～ 16:00	16:00 ～ 21:00	21:00 ～ Last train
Tōkaidō Line	-	30min	60min	20min	10min
Yokosuka Line/ Sōbu Line [Rapid]	-	10min	50min	60min	20min
Keihin-Tōhoku Line/ Negishi Line	-	20min	20min	10min	10min
Yokohama Line	-	-	-	-	-
Nambu Line	-	10min	10min	-	10min
Yamanote Line	-	30min	30min	10min	20min
Chūō Line [Rapid] Chūō Line	-	20min	10min	20min	10min
Chūō Line/Sōbu Line [Local]	-	-	10min	10min	10min

Delay certificate table by train line
Line name	First train ～ 7:00	7:00 ～ 10:00	10:00 ～ 16:00	16:00 ～ 21:00	21:00 ～ Last train
Ōme Line	-	20min	10min	-	10min
Itsukaichi Line	-	-	-	-	-
Utsunomiya Line	-	30min	30min	30min	10min
Takasaki Line	-	10min	50min	60min	10min
Saikyō Line/ Kawagoe Line	-	10min	50min	60min	10min
Jōban Line [Rapid] Jōban Line	-	-	20min	20min	20min
Jōban Line [Local]	-	-	10min	10min	10min
Keiyō Line	-	-	10min	20min	10min
Musashino Line	-	-	10min	10min	10min

※A delay certificate certifies the maximum delay time incurred on that route and does not certify individual train delays. It also does not serve as proof of your boarding.
※For customers using the Shōnan-Shinjuku Line, please choose a certificate corresponding to the sections traveled on the Utsunomiya Line, Takasaki Line, Saikyō Line/Kawagoe Line, Yokosuka Line/Sōbu Line [Rapid], or Tōkaidō Line.
※For customers using the Ueno-Tōkyō Line, please choose a certificate corresponding to the sections traveled on the Utsunomiya Line, Takasaki Line, Tōkaidō Line, Jōban Line [Rapid], or Jōban Line.
※For customers using the direct-through trains on the Sōtetsu Line, please choose a certificate corresponding to the sections traveled on the Saikyō Line/Kawagoe Line or Yokosuka Line.
※For customers using the Takasaki Line (Tōkyō to Ōmiya), please choose a certificate for the Utsunomiya Line.

※Unauthorized reproduction, duplication, or modification of the information on this page in any electronic or printed medium is prohibited.